Email Application Form for Hon'ble High Court Judges
Email Application Form for Judicial Officers
Application for password resetting of email account
District wise Filing of Cases

Hardware (All Districts- ECourt)
Purchase Order Details

Laptop & Printer (HP 1022) Issues
Annual Maintenance Contract for HP Laptops

Procedure for deposit of Laptops & Printers after End of Service

Procedure for Log the complaints of Laptops & Printers

Hardware (Desktop Computer, LAN Installation, Servers, UPS) Issues
Escalation Matrix to Registered Hardware Calls
DG-SET Issues In Case of DG Set Malfunctioning Contact Service Provide List with Phone Numbers
Air-Conditioner Issues Information regarding installation of Air Conditioner in JSC/CSC in District Courts under e-courts Project
Broadband at the residence provided to JO related Issues
Scheme of e-Court project to provide the broadband connection provided at the residence of the Judicial Officers
Supply of Digital Multifunction Copier Machines for the District Courts and Subordinates Courts.
View PDF

High Court Order Agreement Service Escalation Matrix for District Court & Subordinate Courts for Digital Multicopier Function Machine e-Studio 255 and 212

View PDF

Judicial Laptop Utility Software

download utility

Judicial Laptop Utility Software manual

download pdf manual

HP 1566 Printer Driver ( first click on RPM file and then RUN file)

Driver file

e-Courts Vendor [Escalation Matrix]
HP Sysnet (Version 5) Escalation Matrix (updated)
Taluka Escalation Matrix District wise in M.P.
Service Request Template
ICT equipments have been supplied under two Contracts in eCourts:
1) M/s HP: Was empanelled in 2009 and Supplied products mostly in District Courts and
2) M/s HCL: Was empanelled in 2011 and have supplied products mostly to Taluka courts.
Please log the calls according to the products and related vendor while following the respective escalation matrix.
Escalation Matrix::
1) HP has two teams.
Sysnet: Log all calls except those for laptops of judicial officers.
Devinder Jishtu's team: Log all calls for laptops of judicial officers at Taluka courts.
2) For all HCL products, log the call at HCL.
Note : Please remember, call logging is encouraged at the first party vendor i.e. M/s HP & M/s HCL. The delay in issue resolution caused due to call logged at sub contracted vendors (M-Intergraph, Uniline etc) shall be the onus of concerned District/Taluka.